Pearl Hospital is a level 4 private health facility providing quality general and specialized outpatient services to the residents of Nyahururu and its environs. We are seeking to recruit a motivated and qualified Receptionist.
Key Responsibilities
• Patient Registration: Welcome and assist patients, ensuring accurate and up-to-date completion of necessary forms and documentation including medical insurance records with accuracy.
• Ensure that all patients information is entered onto the medical system promptly and accurately to avoid claims return i.e., Register patients according to established protocols in the hospital.
• Insurance Coordination: Communicate with insurance companies for pre-authorization and verify coverage for services provided by the hospital.
• Client Satisfaction: Demonstrate a caring attitude, effective communication, and follow-up to ensure high levels of client satisfaction.
• Policy Compliance: Maintain adequate knowledge of and comply with all Pearl Hospital policies, procedures, and systems, particularly those related to medical services and finance.
• Patient Privacy: Always uphold patient privacy and confidentiality.
• Develop a proper filing and retrieval system to maintain and manage patient records thus ensuring efficient retrieval of all needed information.
• Monitor patient’s appointments as scheduled and constant follow up on the same.
• Respond to incoming calls and respond to all inquiries.
• Additional Duties: Perform any other duty as assigned by the supervisor.
Minimum qualifications
• Diploma: Front Office/Business Administration/Health Records or equivalent.
• Experience: Minimum of 2 years’ experience in a similar role, preferably in a hospital set-up.
• Customer Focus: Strong customer focus and results-oriented approach.
• Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively within a team.
• Communication Skills: Exceptional communication skills, both verbal and written.
• Responsiveness: Highly responsive, ethical, and responsible individual.
How to Apply
Apply now through hr@pearlhospital.co.ke to become our receptionist and contribute to our mission of delivering compassionate quality healthcare to all our clients.
Note: Only shortlisted candidates will be contacted
A career at PEARL Hospital is fast-paced, exciting, rewarding. Our team consists of people from a variety of backgrounds and disciplines which leads to a harmonious blend of professional & experts, giving us a distinct advantage as we understand our purpose and our business inside out.
Is a career at PEARL Hospital for you?
All current vacancies are posted on this page. However, we are always open to receiving CV submissions from talented and eager individuals who are interested in pursuing a career at PEARL Hospital, whether recent bright graduates looking for their first position or senior members of the workforce.
If this sounds like you, please get in touch by contacting us at info@pearlhospital.co.ke
PEARL Hospital is an equal opportunities employer.
Pearl Hospital seeks to recruit motivated and qualified healthcare workers for the following
positions.
The successful candidate will help the business in making critical financial decisions by collecting, tracking, and managing the company’s finances. They will be responsible for carrying out financial audits, reconciling bank statements, and ensuring financial records are accurate.
General Inquiries
General Inquiries
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